Our Company

EnTrust – New Name. New Era in Business Records Management

In the last 15 years, we have developed an impeccable reputation for offering solutions in protecting your sensitive information and helping you in meeting the legal and regulatory requirements for your documentation management needs.

We recently purchased The Document Termination Company in Chester, Virginia and moved its’ mobile shredding operation to our headquarters here in Richmond, VA. By acquiring DTC, we’ve been able to provide additional options and services to our customers in central & southeastern Virginia.

As we continue to evolve our company and capabilities here are our commitments to you:

You will never feel like a number. Call up some of our competitors and you won’t be Mr. or Ms.; you’ll be account number 00-000-00.

Not at EnTrust Records Management!

Whether you’re a small business or a corporation with multiple offices and locations, you’ll be able to:

  • Ask for a specific customer service associate
  • Have access to senior management
  • Have access to senior partners in our company

No one will ever out-hustle EnTrust Records Management.

Our commitment to you in printed right on our boxes.

Responsiveness

Reliability

Security

But these words are more than a design element; they’re our pledge to you and a constant reminder to all of our associates.

We’re a friend of Small- to Medium-Sized Businesses

You don’t have time to get stuck in the wasteland of corporate phone menus. You need to speak with human beings. And we are committed to ensuring that our approach will always be about people – no matter how large we grow.

We will continuously improve.

The recent acquisition of The Document Termination Company and our additional services are merely the newest chapter. We will constantly be analyzing and scrutinizing our capabilities and listening to our customers’ input so that we can continuously enhance our services.

Whether you’re a customer of our Richmond, Virginia facility, or our Newport News, Virginia location, you can rely on the EnTrust team to meet your business records management needs.

“I love working with EnTrust.  I have been dealing with them for 11 years with the firm I currently work at and my previous firm.  We use them for our shredding and file storage.  They are always polite and friendly over the phone and their response time is quick.  I like being able to call on the phone and know the people that I deal with over there.  They are very reliable and I know I can count on them with I need them.”

Michelle Scampoli
Harris, Hardy & Johnstone, P.C.